Interior Design

Office Interior Design Solution Provider manages potential customers using SugarCRM

Established in Singapore since 1991, D'Perception has expanded into a full-suite interior design consultancy operating across the Asia-Pacific region. To compete in the fast moving industry, D'Perception make use of SugarCRM to better manage its leads generate from various marketing source.

Using SugarCRM, D'Perception is able to track meetings, calls and emails related to their prospects, giving them 360 view of all correspondence and communication with the contact person.

Making use of SugarCRM Professional workflow engine, email alerts are sent to sales representative to inform them on the leads status.

Not For Profit Organisations

Care Corner achieve costing saving and improve performance visibility using Open Source Accounting System

Founded in early 1908s, Care Corner is committed to achieve the objectives to serve,strengthen and support families by providing a range of quality services.

With more than 20 centres all over Singapore, Care Corner Singapore has designed various programs for students, children, family,adults and the elderly. Its services includes family counselling, child care, elderly care and training.

Facing rapid growth of its operation,Care Corner identified the need to upgrade its existing financial system to be a more robust and cost effective solution. 

Hospitality

Case Study 1 - Global Leading Hotel Management Group deploys SugarCRM

To strengthen its position as the Global Leading hotel management group, our client with its Asia Pacific headquartered in Singapore embarked on the initiative to create a CRM solution to manage relations with its key stakeholders.

With domain knowledge in the hospitality industry and being the only SugarCRM partner in Singapore, iZeno give the opportunity to design and implement SugarCRM for this global hotel group.

Within a short time frame of 6 months, SugarCRM was rolled out to hundreds of users in the Asia Pacific region.

Working wth the top management, iZeno designed and developed modules from scratch to automate many key business processes that can provide the client with great competitive advantages.

Case Study 2 - Leading Hotel and Resort Group deploys Compiere ERP

As the leading operator of Spas, Resorts and Hotel in the Asia Pacific, our client requires a cost effective and efficient procurement system for managing its centralized procurement operations.

After exploring various options for the procurement system, the management selected Compiere for its robust architecture and open source nature.

Having confident in iZeno competency in open source solution deployment , the company choose to deploy Compiere to automate its procurement operations.

Education

Many of our customers such as SIM University, The Learning Group and Ahral make use our solutions to execute their business strategies. Our domain knowledge and cutting edge solutions have allow them to built competitive advantages, deriving high return of investments.

Our customers are so happy with our solutions that they are talking about it!

You can also read about SIM University stories presented by Mr Lim Kin Chew, Senior Lecturer,SIM University.

Read more about one of our customer success stories below

UniSIM deploys open source CRM for student relations and recruitment

SugarCRM aligns with UniSIM's Student Service Philosophy

When a customer officer answers the phone, the LCD panel displays the student's complete information allowing the officer to greet the student by their first name offering the warmest greetings.

This is exactly what SIM University hoped to achieve when they were shopping for a CRM system aligned with their service philosophy and strategy.

Telecommunications

LGA Telecom Pte Ltd deploys Compiere ERP to handle rapid scale-up in business

Read this success story published in IDA Website 

Founded in 1995, LGA Telecom Pte Ltd (LGA) is a 100% locally owned Singapore-based Communications Service Provider providing reliable and cost effective internet solutions to corporations and business users.

A one-stop Internet Communications Service Provider, LGA's extensive experience and infrastructure have resulted in an impressive and comprehensive product and service portfolio. With these, LGA has built up an impressive list of clientele and has emerged as a leader in the Infocomm industry in Singapore.

The company's three core businesses are: Unified Communications, Mobility Solutions and Network Security and IT Solutions.

But in its early phase of rapid business volume growth, LGA found the scale-up to be both a reward and a challenge as its processes at the time were not designed to handle larger volumes.

Distribution

Electronics components and Precision Instrument Distributor implements Compiere™

Past Challenges

• Publicly-listed electronics component and precision instrument distributor, Gennex Solution, was struggling with non-streamlined processes across its regional offices and warehouses.
• Regional offices were executing transactions by emailing excel-based data to their Singapore headquarters where they were first stored in a normal file system before they were keyed into their legacy system.