Our customers in the real estate/property development industry work with us to deploy SugarCRM to manage their marketing campaigns,unit reservations,facilities management processes.

IHG (Intercontinental Hotel Group) optimizes customer relations using SugarCRM

To strengthen its position as the Global Leading hotel management group, IHG with its Asia Pacific headquartered in Singapore embarked on the initiative to create a CRM solution to manage relations with its key stakeholders.

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An Open Secret: Open Source Software is quitely gaining ground beyond the the data centre

Read this article on our customer, Intercontinental Hotel Group (IHG) comments on use of SugarCRM and Enterprise Content Management System Alfresco

With strong domain knowledge in the hospitality industry and supported by inhouse hotel solutions veterans , iZeno was given the opportunity to design and implement SugarCRM for this global hotel group.

Within a short time frame of 6 months, SugarCRM was rolled out to hundreds of users in the Asia Pacific region.

Working wth the top management, iZeno designed and developed modules from scratch to automate many key business processes that can provide the client with great competitive advantages.

Leading Property Developer better manages Key processes using SugarCRM

As the leading property developer in Malaysia, the customer can no longer manage its customer facing activities using spreadsheet and its property management system. It needs a solution that can track alls its basic customer interactions such as calls, meetings, task and emails and at the same time allow custom modules such as lot reservations and customer issues to be tracked in 1 single database.

After a RFP exercise and reviewing key CRM solutions such as Sage,Oracle and Microsoft Dynamics, SugarCRM is selected for its flexibility and ease of customisations. One of the key technical objective of the implementation is to integrate SugarCRM with Wiz PMS.

Being the certified system integrator of SugarCRM, iZeno was engaged to implement the system and transfer knowledge to the inhouse development team.