CRM Challenges - Why you need a better Customer Relationship Management (CRM) System
What exactly is Customer relationship management (CRM)? Our customers all over Asia has taught us that Customer Relationship Management (CRM) is a continuous business process to identify, acquire and retain customers. Very often, it has been mistaken to be technology system or software that does the wonderful job. However, we believe that 80% of effort should be focus on the people and processes that will make the CRM initiative successful. Technology is used to enhance the business processes. Organisation often initiate a CRM program when they face the below common painpoints:
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Inti Education Group Case Study published in SugarCRM Website
Malaysia School integrates 11 Campus with CRM (SearchSMBAsia.com)
SugarCRM with JBoss SOA: INTI Education Group boost student recruitment with Red Hat (IDA Website)
Digi Telecoms Malaysia leverage on SugarCRM Professional (SugarCRM Website)
Childcare Centre Management System for MindChamps with Strong Support From IBM (IDA Singapore)
SPH Search deploys Pentaho BI (Featured in Pentaho website,Reuters ,Information Management.com,Marketwire.com)
SIM University foster student relations using SugarCRM (SugarCRM Website)
Intercontinental Hotel Group deploys SugarCRM and Alfresco ECM (CFO.com)
LGA Telecom streamline operations using Open Source Compiere ERP (IDA Singapore)
Training Workshops by SugarCRM in Asia
Free Online Webinars by iZeno (Singapore Time)
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Interesting Article:
VMware Vs Red Hat Enterprise Virtualization
22 April 2010
iZeno received outstanding performance awards at SugarCon 2010
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11 August 2009
iZeno appointed as SugarCRM Gold Partner serving customers in Singapore, Malaysia and China.
6 Feb 2009 - SugarCRM Authorised learning partner- iZeno
Press Release: VAR Guy - SugarCRM Transform Partners into Customer Educator
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