iZeno - SugarCRM - Customer Relationship Management

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SugarCRM

The World's Leading Open Source CRM Application

SugarCRM, the market leading commercial open source CRM application/CRM Software, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

The Key Compelling reasons why more than 60,000 companies and 600,000 users globally adopt SugarCRM are because of the low upftont cost, availability of source codes which make integration easy as well as its flexible deployment options ( Purchase it On Demand or hosted in own data centres/Servers).

iZeno is the Gold Partner of SugarCRM and Authorised learning partner in Singapore,Malaysia,Indonesia,China and Taiwan.

SMS Integration

iZeno team has developed the SMS module for all edition of SugarCRM. You can now send SMS to leads,contacts and accounts from detail view and list view manually or get SMS to be sent out to receipients based on the workflow conditions.

Key Features

Mail merge for SMS Template (Like email template)
Enable SMS sending for all modules like activities and storing logs of SMS history (like emails)
Select fields to be used for SMS module.
Enable SMS module to work with SugarCRM workflow management.
Enable SMS module to work with SugarCRM Campaign management.

iZeno SMS Module for SugarCRM 6

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SugarCRM Mobile Solutions

With increased focus on use of Smartphone for office mobility, SugarCRM extended its mobile solutions support for iPhone and Blackberry.

Sugar 5.1 has a new wireless HTML client that supports BlackBerry and iPhone smartphones.

Search has been improved to include saved searched as well as deeper search capabilities that allows users to access their most commonly used report and customer data from mobile devices.

The new Sugar solution delivers an improved mobile user interface which makes it more consistent look-and-feel wise to the desktop version, with more modules supported. Mobile workers will therefore not have to think twice when transitioning from their desktops or laptops to their wireless units when they go on the road, thereby making them more efficient.