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Supported by : SIRC @ SCCCI

BUILDING COMPETITIVE ADVANTAGES USING COMMERCIAL OPEN SOURCE CRM

Nov 5, 2008 • IBM City Centre, Parkview Square
600 North Bridge Road #16-01 Singapore 188778 (opposite Raffles Hospital)

Registration Closed

Date:

5 Nov 2008 (Wed)

Time:

2:00PM – 4:30PM

Synopsis:

With increasing competition in today's market,how does small and medium-sized businesses generate more leads, close more sales and provide better quality customer support?

One of the ways is to leverage on cutting edge open source technology - SugarCRM. 4000 Companies make use of market leading Open Source CRM -SugarCRM to manage customer information and to improve operational processes.

Join us at this session to find out how you can successfully make use of market leading open source CRM - SugarCRM to manage your entire customer life cycle. We will also be showcasing how CRM can be deployed in real life scenarios to improve sales force productivity and customer service levels for organisations of all sizes and revenues.

Target Audience:

Managing Directors
Executive Directors
Head of Sales
Marketing & Customer Support
Membership Managers
CRM Managers

Target Industry:

Hospitality
Education & Training
Entertainment
Clubs & Associations
Property Management

Agenda:

2:00PM	Registration
2:30PM	Overview of the SugarCRM
2:50PM	SugarCRM in action: Demonstration of SugarCRM to handle customer interaction for Marketing, Sales and Support.
3:30PM	Refreshment
3:50PM	Using SugarCRM Exchange to grow your Sugar investment
4:30PM	Q & A

*Prior registration is required for participation in the above session on a “first-come, first-served” basis. The organisers reserve the right to reject registrations that are incomplete or deemed inappropriate. Upon the organisers’ acceptance of your registration, a confirmation e-mail/ fax will be sent to you. Admission will be strictly based on the confirmation document issued.

Brought to you by:

iZeno Pte Ltd

Past Events

Software Freedom Day Singapore 2008

Singapore Management University, School of Information System Building

20 September 2008 , 10am to 5pm, Booth B7

iZeno is proud to be one of the sponsors of this event and help to promote the use of open source business application to the public. Come join us and take this opportunity to learn about market leading commerical open source CRM - SugarCRM and Open Source Business Intelligences solution - Pentaho.

To learn more about this event, visit: http://softwarefreedomday.sg/node/2

Read event related news:

Zdnet Asia: Singapore holds strings of open source events

Digital Life:Freedom with Open Source

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Grid Asia 2008

Biopolis Singapore, Matrix Building

15 - 19 September 2008 , 10am to 5pm, SCS-HP Booth

iZeno is proud to be part of the SCS-HP Consortium that is committed to provide software as a services to companies in Singapore and the region.

To learn more about this event, visit http://gridasia.ngp.org.sg/2008/

Or see the below flyer:

SugarCRM Showcase with Redhat at 12th Annual Infocomm Conference

Suntec Singapore

14 August 2008

SugarCRM Partner, iZeno has the pleasure of meeting and discussing companies CRM needs in the recent event.

Facing the challenges of inflation, SMB needs to embrace the benefits of technology and one of the ways to improve sales and enhance customer satisfaction is the use of Commerical Open Source CRM which is truly reliable and scalable for businesses of all sizes.

To make it easier for SMBs to adopt SugarCRM, iZeno works with Open Source Technology leader, Redhat to provide various offerings.

Showcasing SugarCRM at 12th Annual Infocomm Conference

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Click here to view promotion valid till 30 September 2008

SugarCRM On Demand

SugarCRM On Premise

Pentaho Showcase with IBM at 12th Annual Infocomm Conference

Suntec Singapore

14 August 2008

Please join Pentaho partner, iZeno, at the 12th Annual Infocomm Commerce Conference (ICC), in the IBM Pavillion, where they will be showcasing Pentaho's open source business intelligence solution. This is a good chance to meet face to face with iZeno and get to know more about Pentaho Open BI Suite.

The conference is hosted by the Singapore Chinese Chamber of Commerce and Industry (SCCCI) and the Infocomm Development Authority of Singapore (IDA) and offers key business insights and infocomm strategies to help Singapore enterprises leverage both innovation and technology for business sustainability, growth and profitability. The event will bringing together more than 2,000 SME decision makers and over 150 Infocomm industrial leaders and business solution experts for business exchange and networking.

To know more about this event, click here.

Meet up with our consultants and learn how you can use commercial open source BI in coordination with your existing BI system can solve many of the issues that are limiting your ability to expand, by:

Integrating well with your existing systems, including your existing BI and data integration tools
Leveraging your current infrastructure to reach new users at far lower cost
Providing flexible, standards-based integration
Utilizing your IT teams current skill set
Employing the open source model which eliminates large, up-front license fees and enables near "frictionless" growth

Showcasing Pentaho Business Intelligences at 12th Annual Infocomm Conference

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Open Source Edge for Your Business

Intercontintental

21 May 2008

Partnering with IBM, SugarCRM and Avnet, iZeno organises the first SugarCRM Conference in Singapore with over 80 participants from various organisations in Singapore and Malaysia.

We are honored to have guest speaker from SugarCRM Us to share with us on the global trend of open source adoption and why SugarCRM is the CRM solutions that companies should consider when embarking on their CRM strategy. Product director from SugarCRM als share with the participants on what to expect the new SugarCRM releases.

During the event, participant gets more information on how IBM System i can work with cutting edge open source solutions like SugarCRM.

SugarCRM US Speaker sharing with the audience on the manufacturing of open source CRM

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SugarCRM Product Director sharing on the SugarCRM Company profile

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IBM System i experts sharing with audience on the how System i can work with SugarCRM

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BOOST CUSTOMER SERVICE LEVELS WITH COMMERCIAL OPEN SOURCE CRM

IBM Singapore, Parkview Square

24 April 2008

In today's competitive and rapidly changing business environment, it is critical for businesses to be market-focused and customer-centric. To meet the challenge of managing customer expectations and rendering quality customer service, it is imperative for every organisation to better understand the needs of their customers.

We thank the participant for your overwhelming response at this session and appreciate that we are given the opportunity to share with you how you can successfully meet these challenges with SugarCRM.

SugarCRM is designed to help you manage your entire customer life cycle.

Our customer SIM University has also shared with the participant how CRM can be deployed in real life scenarios to improve customer service levels.

Download Senior Lecturer, Mr Lim KinChew Presentation on Implementation for SugarCRM for SIM University.