White Papers

Read these white papers to gain insights on how implementing suitable business applications will drive up productivity in your organization, improving workflows, removing bottlenecks, freeing up valuable resources and maximize top line growth.

• Product Evaluation - Info Tech Premium Advisor: An independent evaluation of the capabilities of SugarCRM by the Info Tech Research Group

• Hitting your numbers: Creating Sales Excellence with Open Source CRM: A white paper for Vice-President level managers

• CRM Total Cost of Ownership: Comparing Open Source CRM to Proprietary Solutions: Open Source lowers your total cost of ownership, maximizing ROI on your technology spending

• Marketing to the Masses with SugarCRM: SugarCRM has designed its marketing automation offering to best suit the changing needs of today’s marketing professionals in a highly complex marketing environment. Read more.

• Choosing the right CRM system: Understand the differences between SugarCRM and Salesforce.com

• SugarCRM Scalability and Performance Benchmarks: A technical white paper outlining the performance benchmarks and scalability testing SugarCRM has undergone

• Running a Business on Commercial Open Source Software: A business white paper outlining all the benefits from adopting applications produced using Open Source, the next-generation development methodology

• Practical Tips for implementing SugarCRM: Implementing a new system takes more than just plugging in the system. It takes leadership initiative and business foresight. Read this paper on how to optimize your implementation of SugarCRM

• PHP and Web Applications: Recipe for Success: Most of the consumer-facing web sites in the world are now developed using PHP, including Wikipedia, Yahoo!, Charles Schwab and Facebook. SugarCRM is one of the world’s leading commercial open source applications, and it is also a web-based application. So, the founders of SugarCRM settled on the industry standard—PHP—when they first started building the CRM system in 2004.